How does live chat reduce costs in customer support?

Better customer service is, the more benefits your business gains Increase Revenue Every business choice is based on revenue. Profitability reigns supreme, whether it is on day one or day 1000. A company’s income can be increased simply by focusing on strong customer service. While it’s more difficult to demonstrate a direct link between customer… Continue reading How does live chat reduce costs in customer support?

7 Tips on Implementing Chat Service to Your Website – An Overview of Steps and Tools You’ll Need to Consider

Today’s consumers anticipate individualized, unified customer assistance across all channels from businesses. Often, individuals are engaged in another activity while attempting to obtain assistance from a service representative. And being on hold, hearing a piece of elevator music from the 1980s is simply not acceptable for them; they require immediate assistance from a real person.… Continue reading 7 Tips on Implementing Chat Service to Your Website – An Overview of Steps and Tools You’ll Need to Consider

6 Best Tidio Alternatives In 2022 For Better Customer Service

Looking for Tidio alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. Tidio is no exception—it isn’t idealized for every single sort of business. If you are a Tidio user facing similar challenges or even more, then it is time you consider all the advantages this platform offers… Continue reading 6 Best Tidio Alternatives In 2022 For Better Customer Service

6 Best JivoChat Alternatives In 2022 For Better Customer Service

Looking for JivoChat alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. JivoChat is no exception — it’s not perfect and it isn’t idealized for every single sort of business. There are things that thousands of JivoChat existing and potential users are having major problems with: 🚫 If… Continue reading 6 Best JivoChat Alternatives In 2022 For Better Customer Service

6 Best Intercom Alternatives In 2022 For Better Customer Service

Looking for Intercom alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. Intercom is no exception— it’s not perfect and it isn’t idealized for every single sort of business. If you are an Intercom user-facing similar challenges or even more, then it is time you consider all the… Continue reading 6 Best Intercom Alternatives In 2022 For Better Customer Service

6 Best Tawk.to Alternatives In 2022 For Better Customer Service

Looking for Tawk.to alternatives? It is troublesome to discover a one-size-fits-all arrangement when it comes to customer benefits programs. Tawk.to is no exception— it’s not perfect and it isn’t idealized for every single sort of business. If you are a Tawk.to user-facing similar challenges or even more, then it is time you consider all the advantages… Continue reading 6 Best Tawk.to Alternatives In 2022 For Better Customer Service

6 Best LiveChat Alternatives In 2022 For Better Customer Service

Looking for LiveChat alternatives? Most people use LiveChat to help them with canned responses, customizable branding, and geotargeting, but it might not be the right choice for you. Whether ease of use, affordability, user rating, or value for your money is your priority, there are a lot of other tools out there that could be… Continue reading 6 Best LiveChat Alternatives In 2022 For Better Customer Service

Release Note 0.4.4: Canned Response Is Now Available!

Welcome back to Chative product updates! This release is absolutely bursting with awesome features. Let’s jump out what we’ve done in the past week! 🎯 What’s new? Canned response is now available to try out! 66% of customers expect an immediate response to their inquiries – HubSpot The statistic proved that we live in the… Continue reading Release Note 0.4.4: Canned Response Is Now Available!