How small business is struggling to grow Small businesses face a variety of problems throughout their initial few years of operation. Some are harder than others to overcome, and according to the US Bureau of Labor Statistics, over 20% of small firms fail within their first year. By the end of their fifth year, half… Continue reading How smart communication solve business challenges in the digital era
Customer Then and Now Customers now are not the same as they were 20 years ago. Back then, a drip series of emails provided a dynamic customer journey. But sadly, it’s no longer enough to keep the attention of today’s demanding customers. “Be where and when I am” is what you can see from a… Continue reading Why is Chat Plugin Important to E-commerce?
According to Econsultancy, 73% of customers are happy when contacting businesses on a website. Meanwhile, surprisingly, this number is only 61% via email and 44% via phone. An impressive number but not too surprising, isn’t it? There is an inevitable trend moving around a customer experience that businesses need to concentrate on. However, surprisingly, a… Continue reading Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business
Customers, today, are more empowered than ever, they prefer businesses that provide a seamless experience and prompt assistance across all touch points. That is why businesses need to concentrate on building a strong customer engagement strategy to grow business and increase brand loyalty. In this blog, we’ll discuss the great customer acquisition strategies with live… Continue reading Awesome Strategies To Keep Your Customers Engaged
No one can deny the world’s leading provider software position of Facebook Messenger. And Automatic Messages (Broadcast) play a very important role nowadays. With all the practical experience and research, we are gonna share the core value with you! Follow and apply these tricks and tips, you’ll find yourself on a sky-high engagement and sales… Continue reading When is the Best Time to send Automatic Messages to Facebook subscribers?
1. How Chatbots Are Helping Healthcare Systems In The Covid-19 Battle Covid 19 is widely regarded as the world’s most dangerous disease. More than a year after the disease first appeared, it has continued and spread rapidly. In March 2021, there were over 117 million cases of covid worldwide, with almost 2.1 million deaths (The… Continue reading How Chatbots Help The Healthcare System Change In Covid-19 Pandemic Period
It’s the golden age of software as a service (SaaS). The SaaS business model emerged sometime in the 90s. Thanks to the massive growth of the internet, it is now one of the most popular business models in the digital world with large companies like Salesforce and Oracle playing in this field. New to SaaS?… Continue reading Chatbot Software As A Service
Sometimes HR managers and recruiters have a tough time finding the right candidate for a job, or handling a high volume of inquiries from candidates. Can conversational AI save the day? Several studies have proven that AI-powered technologies with a relentless stream of messages and communications can bring many benefits to human capital management. With… Continue reading Recruitment Chatbots & How It Can Benefit Your Talent Acquisition
We know the idea of chatbot can be a little intimidating. However, chatbots have been applied in many different aspects of business and have had many proven records of success in recent years. Here are a few examples of chatbot user personas where we describe who needs to implement chatbots, and why. This article will… Continue reading 5 Examples Of Detailed Chatbot User Personas
This article will guide you through every basic thing you need to know about Messenger bot for business, and how to start building your first Messenger experience. By developing unique chatbot journeys based on your customer personas, businesses are better able to win over their target customers and can be successful. Before you begin, visit… Continue reading Messenger Bot For Business – A Quick Start