Customers, today, are more empowered than ever, they prefer businesses that provide a seamless experience and prompt assistance across all touch points. That is why businesses need to concentrate on building a strong customer engagement strategy to grow business and increase brand loyalty. In this blog, we’ll discuss the great customer acquisition strategies with live… Continue reading Awesome Strategies To Keep Your Customers Engaged
With the trend of development, digital transformation is a business prerequisite to help meet the growing expectations of customers. There are several ways to do this, the simplest way is that you just need to listen to what the customer wants. And we can’t help but mention the imperative need that is live chat with… Continue reading Live Chat And Ideal Response Time To Your Prospects
Are You A Texter Or A Caller? Every day, we text friends, family, and coworkers much more than we talk to them. There is a wide range of apps supporting people to chat, such as Viber, WhatsApp, Twitter, Facebook Messenger, Skype, and so on. Some people may prefer the immediacy of callings while others like… Continue reading Is It Better To Chat Instead Of Calling Customer Care?