Getting To Know Chative: A Powerful Omnichannel Live Chat

How does omnichannel messaging dominate online business’ needs? A few years ago, the thought of omnichannel was still new with businesses. Only some big brands apply this strategy on their sale and marketing plans to utilize the customer data and optimize their buying journey on many channels.  But now, the rising popularity of messaging apps… Continue reading Getting To Know Chative: A Powerful Omnichannel Live Chat

Getting To Know Chative: Highly Customizable Live Chat For Business Website

Have you imagined having software that you feel fully in control of? Introduction to Chative – a free and highly customizable live chat for business websites.  Enhance your difference with stunning website live chat  Live chat software enables instant messaging between agents and customers online. But this doesn’t just have to mean a boring popup… Continue reading Getting To Know Chative: Highly Customizable Live Chat For Business Website

Messenger Chat Plugin: Hassle In Converting Leads Is Not A Problem Anymore

Challenges in lead generation that every business meets No responses to communicate promptly Timing is crucial when it comes to lead nurturing. Leads can leave your site if your teams leave a question unanswered for too long. If you follow up on online requests within 5 minutes, your leads may change their minds. That also… Continue reading Messenger Chat Plugin: Hassle In Converting Leads Is Not A Problem Anymore

Top 5 The Best Benefits Of Rich Messaging Experience On Website

Facebook Chat Plugin is a live chat powered by Messenger. It allows businesses to interact with visitors on websites effortlessly. According to a Facebook survey with Boston Consulting, 64% of customers prefer messaging to emails or calls. Also, 65% of the same respondents said they’d be more likely to shop with companies that make service available… Continue reading Top 5 The Best Benefits Of Rich Messaging Experience On Website

How Smart Communication Solve Business Challenges In The Digital Era

How small business is struggling to grow Small businesses face a variety of problems throughout their initial few years of operation. Some are harder than others to overcome, and according to the US Bureau of Labor Statistics, over 20% of small firms fail within their first year. By the end of their fifth year, half… Continue reading How Smart Communication Solve Business Challenges In The Digital Era

Why is Chat Plugin Important to E-commerce?

Customer Then and Now Customers now are not the same as they were 20 years ago. Back then, a drip series of emails provided a dynamic customer journey. But sadly, it’s no longer enough to keep the attention of today’s demanding customers. “Be where and when I am” is what you can see from a… Continue reading Why is Chat Plugin Important to E-commerce?

Awesome Strategies To Keep Your Customers Engaged

Customers, today, are more empowered than ever, they prefer businesses that provide a seamless experience and prompt assistance across all touch points. That is why businesses need to concentrate on building a strong customer engagement strategy to grow business and increase brand loyalty. In this blog, we’ll discuss the great customer acquisition strategies with live… Continue reading Awesome Strategies To Keep Your Customers Engaged

Live Chat And Ideal Response Time To Your Prospects

With the trend of development, digital transformation is a business prerequisite to help meet the growing expectations of customers. There are several ways to do this, the simplest way is that you just need to listen to what the customer wants. And we can’t help but mention the imperative need that is live chat with… Continue reading Live Chat And Ideal Response Time To Your Prospects

Is It Better To Chat Instead Of Calling Customer Care?

Are You A Texter Or A Caller? Every day, we text friends, family, and coworkers much more than we talk to them. There is a wide range of apps supporting people to chat, such as Viber, WhatsApp, Twitter, Facebook Messenger, Skype, and so on.  Some people may prefer the immediacy of callings while others like… Continue reading Is It Better To Chat Instead Of Calling Customer Care?