How smart communication solve business challenges in the digital era

How small business is struggling to grow Small businesses face a variety of problems throughout their initial few years of operation. Some are harder than others to overcome, and according to the US Bureau of Labor Statistics, over 20% of small firms fail within their first year. By the end of their fifth year, half… Continue reading How smart communication solve business challenges in the digital era

Why is Chat Plugin Important to E-commerce?

Customer Then and Now Customers now are not the same as they were 20 years ago. Back then, a drip series of emails provided a dynamic customer journey. But sadly, it’s no longer enough to keep the attention of today’s demanding customers. “Be where and when I am” is what you can see from a… Continue reading Why is Chat Plugin Important to E-commerce?

Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business

According to Econsultancy, 73% of customers are happy when contacting businesses on a website. Meanwhile, surprisingly, this number is only 61% via email and 44% via phone. An impressive number but not too surprising, isn’t it? There is an inevitable trend moving around a customer experience that businesses need to concentrate on. However, surprisingly, a… Continue reading Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business

When is the Best Time to send Automatic Messages to Facebook subscribers?

No one can deny the world’s leading provider software position of Facebook Messenger. And Automatic Messages (Broadcast) play a very important role nowadays.  With all the practical experience and research, we are gonna share the core value with you! Follow and apply these tricks and tips, you’ll find yourself on a sky-high engagement and sales… Continue reading When is the Best Time to send Automatic Messages to Facebook subscribers?

What Is The Most Profitable Chatbot?

1. When saying profitable chatbots, does this mean businesses that made big profits?  Let’s discuss how businesses are utilizing chatbots for their benefits.  Businesses are using chatbots to improve their customer services by: 1. Decreasing customer service costs for your business. 2. Providing prompt answers to customers/ prospects 24/7. 3. Escalating issues to your live… Continue reading What Is The Most Profitable Chatbot?

5 Industries That Need To Implement Chatbots

Chatbot is a computer platform that mimics conversations with people according to a designed flow. 1. Amazing Chatbot Statistics Nowadays, chatbots can be found in many businesses starting by answering simple questions to managing orders or payments. According to Forbes, over 1.2 billion people interact with chatbots on Facebook Messenger every month.  Let’s take a… Continue reading 5 Industries That Need To Implement Chatbots