Every visitor visits your website with a goal in mind. Live chat makes it easy for visitors to find what they’re looking for and accomplish what they want. Using live chat, you can successfully engage your visitors, generate sales and bring them back again and again by: · Quickly connect customers to agents via… Continue reading Top 3 Website Live Chat Tips For Marketers Before Getting Started
Today we’re excited to introduce Chative – A cross-channel messaging app for businesses. Featuring the most popular messaging tools, Chative offers brands a simplicity, speed, and convenient solution when it comes to responding to customers’ questions or solving a problem online. Multi-channel messaging in one platform Chative live chat can be used in all of… Continue reading The Amazing Chative – A Smart Live Chat Solution For Your Business
How small business is struggling to grow Small businesses face a variety of problems throughout their initial few years of operation. Some are harder than others to overcome, and according to the US Bureau of Labor Statistics, over 20% of small firms fail within their first year. By the end of their fifth year, half… Continue reading How Smart Communication Solve Business Challenges In The Digital Era
Customer Then and Now Customers now are not the same as they were 20 years ago. Back then, a drip series of emails provided a dynamic customer journey. But sadly, it’s no longer enough to keep the attention of today’s demanding customers. “Be where and when I am” is what you can see from a… Continue reading Why is Chat Plugin Important to E-commerce?
According to Econsultancy, 73% of customers are happy when contacting businesses on a website. Meanwhile, surprisingly, this number is only 61% via email and 44% via phone. An impressive number but not too surprising, isn’t it? There is an inevitable trend moving around a customer experience that businesses need to concentrate on. However, surprisingly, a… Continue reading Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business