How smart communication solve business challenges in the digital era

How small business is struggling to grow Small businesses face a variety of problems throughout their initial few years of operation. Some are harder than others to overcome, and according to the US Bureau of Labor Statistics, over 20% of small firms fail within their first year. By the end of their fifth year, half… Continue reading How smart communication solve business challenges in the digital era

Why is Chat Plugin Important to E-commerce?

Customer Then and Now Customers now are not the same as they were 20 years ago. Back then, a drip series of emails provided a dynamic customer journey. But sadly, it’s no longer enough to keep the attention of today’s demanding customers. “Be where and when I am” is what you can see from a… Continue reading Why is Chat Plugin Important to E-commerce?

Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business

According to Econsultancy, 73% of customers are happy when contacting businesses on a website. Meanwhile, surprisingly, this number is only 61% via email and 44% via phone. An impressive number but not too surprising, isn’t it? There is an inevitable trend moving around a customer experience that businesses need to concentrate on. However, surprisingly, a… Continue reading Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business

How Chatbots Help The Healthcare System Change In Covid-19 Pandemic Period

1. How Chatbots Are Helping Healthcare Systems In The Covid-19 Battle Covid 19 is widely regarded as the world’s most dangerous disease.  More than a year after the disease first appeared, it has continued and spread rapidly. In March 2021, there were over 117 million cases of covid worldwide, with almost 2.1 million deaths (The… Continue reading How Chatbots Help The Healthcare System Change In Covid-19 Pandemic Period