Customers, today, are more empowered than ever, they prefer businesses that provide a seamless experience and prompt assistance across all touch points. That is why businesses need to concentrate on building a strong customer engagement strategy to grow business and increase brand loyalty. In this blog, we’ll discuss the great customer acquisition strategies with live… Continue reading Awesome Strategies To Keep Your Customers Engaged
With the trend of development, digital transformation is a business prerequisite to help meet the growing expectations of customers. There are several ways to do this, the simplest way is that you just need to listen to what the customer wants. And we can’t help but mention the imperative need that is live chat with… Continue reading Live Chat And Ideal Response Time To Your Prospects
Are you a texter or a caller? Every day, we text friends, family and coworkers much more than we talk to them. There are a wide range of apps supporting people to chat, such as Viber, WhatsApp, Twitter, Facebook Messenger, Skype and so one. Some people may prefer the immediacy of callings while others like… Continue reading Is It Better To Chat Instead Of Calling Customer Care?
We are constantly working to bring everyone a better conversational experience. With that in mind, we’re excited to announce our new version of Live Chat so you can chat with your customers the way they want. Now let’s make a little recap of the new update so that you don’t miss out on any of… Continue reading Enhance your Chatbot Experience with BotStar’s New Live Chat Updates
1. The housing market is at a boom after a year of great success during the pandemic. The global pandemic has disrupted world order and the US economy suffered the biggest blow since the Great Depression in the second quarter. Although the housing market has briefly halted in the spring due to uncertainty and widespread… Continue reading How Chatbot Can Apply Into Your Real Estate Business?
Many businesses have adopted “CHATBOT” as a means to direct responses to customers without human intervention. It helps to encourage sales, increase conversion rates, or introduce an aggressive promotion campaign targeting direct customers. According to Forbes, the chatbot market may reach $1.25 billion by 2025. As it gains more popularity, some common questions that arise… Continue reading Types of Chatbots And Common Chatbot Uses
Sometimes HR managers and recruiters have a tough time finding the right candidate for a job, or handling a high volume of inquiries from candidates. Can conversational AI save the day? Several studies have proven that AI-powered technologies with a relentless stream of messages and communications can bring many benefits to human capital management. With… Continue reading Recruitment Chatbots & How It Can Benefit Your Talent Acquisition
We know the idea of chatbot can be a little intimidating. However, chatbots have been applied in many different aspects of business and have had many proven records of success in recent years. Here are a few examples of chatbot user personas where we describe who needs to implement chatbots, and why. This article will… Continue reading 5 Examples Of Detailed Chatbot User Personas
A FAQ bot is a chatbot that answers the most frequent inquiries that your customers may have. No matter the industry, customer support team find themselves spending hours a day dealing with the same frequently asked questions – what products do you offer? How can I purchase? How is the refund process? Instead of having… Continue reading How To Effectively Handle Requently Asked Questions Using Chatbot?
Today, even the smallest business is able to build their global presence — and potentially earn global income — without acquiring or building overseas, thanks to the internet. Roughly 4.66 billion people around the world use the internet at the start of 2021 – that’s close to 60 percent of the world’s total population. The… Continue reading How To Quickly Create A Multilingual Chatbot