Happy Wednesday! In this update, we have rolled out a more engaging Inbox for better agent performance. Here’s what we’ve implemented: Unread messages have become visible with a purple dot. Inline notice if there is any action like removing agent or closing conversation. Your inbox can display all conversations, besides open or closed filters. A… Continue reading Release Note: Take More Control Of Your Inbox
How does omnichannel messaging dominate online business’ needs? A few years ago, the thought of omnichannel was still new with businesses. Only some big brands apply this strategy on their sale and marketing plans to utilize the customer data and optimize their buying journey on many channels. But now, the rising popularity of messaging apps… Continue reading Getting To Know Chative: A Powerful Omnichannel Live Chat
Have you imagined having software that you feel fully in control of? Introduction to Chative – a free and highly customizable live chat for business websites. Enhance your difference with stunning website live chat Live chat software enables instant messaging between agents and customers online. But this doesn’t just have to mean a boring popup… Continue reading Getting To Know Chative: Highly Customizable Live Chat For Business Website
👋 Welcome you to the weekly update of Chative! A week has been gone by! And we are ready to get you to know some of our new big updates in Chative mobile app version. A very new look for Chative mobile app According to recent research, people spend 92% their time on mobile using… Continue reading Release Note: Perfect Live Chat For Mobile Web
📣 📣 📣 We’re so excited to share with you this big update so far. This week, we release new features with many improvements to bring a “new face” for Chative after hard-working days. Alert your inbox with sound notification Suppose you are an agent or simply a person who replies to your customer’s questions… Continue reading Release Note: Have A More Lively Inbox With Sound Notification
Challenges in lead generation that every business meets No responses to communicate promptly Timing is crucial when it comes to lead nurturing. Leads can leave your site if your teams leave a question unanswered for too long. If you follow up on online requests within 5 minutes, your leads may change their minds. That also… Continue reading Messenger Chat Plugin: Hassle In Converting Leads Is Not A Problem Anymore
A much faster inbox Inbox is where you – as an agent, use to communicate with your customers in real-time. Especially, all the conversations from many different channels such as Facebook, Instagram, or website are stored in only this shared inbox. This helps you manage and support customers between your team members easily. On this… Continue reading Release Note: Live Chat Appearance, More Powerful Lead Form, And Much More!
Facebook Chat Plugin is a live chat powered by Messenger. It allows businesses to interact with visitors on websites effortlessly. According to a Facebook survey with Boston Consulting, 64% of customers prefer messaging to emails or calls. Also, 65% of the same respondents said they’d be more likely to shop with companies that make service available… Continue reading Top 5 The Best Benefits Of Rich Messaging Experience On Website