How small business is struggling to grow Small businesses face a variety of problems throughout their initial few years of operation. Some are harder than others to overcome, and according to the US Bureau of Labor Statistics, over 20% of small firms fail within their first year. By the end of their fifth year, half… Continue reading How smart communication solve business challenges in the digital era
Customer Then and Now Customers now are not the same as they were 20 years ago. Back then, a drip series of emails provided a dynamic customer journey. But sadly, it’s no longer enough to keep the attention of today’s demanding customers. “Be where and when I am” is what you can see from a… Continue reading Why is Chat Plugin Important to E-commerce?
According to Econsultancy, 73% of customers are happy when contacting businesses on a website. Meanwhile, surprisingly, this number is only 61% via email and 44% via phone. An impressive number but not too surprising, isn’t it? There is an inevitable trend moving around a customer experience that businesses need to concentrate on. However, surprisingly, a… Continue reading Facebook Messenger Chat Plugin: The Must-Have Tool For Successful Business
Customers, today, are more empowered than ever, they prefer businesses that provide a seamless experience and prompt assistance across all touch points. That is why businesses need to concentrate on building a strong customer engagement strategy to grow business and increase brand loyalty. In this blog, we’ll discuss the great customer acquisition strategies with live… Continue reading Awesome Strategies To Keep Your Customers Engaged
With the trend of development, digital transformation is a business prerequisite to help meet the growing expectations of customers. There are several ways to do this, the simplest way is that you just need to listen to what the customer wants. And we can’t help but mention the imperative need that is live chat with… Continue reading Live Chat And Ideal Response Time To Your Prospects
Are you a texter or a caller? Every day, we text friends, family and coworkers much more than we talk to them. There are a wide range of apps supporting people to chat, such as Viber, WhatsApp, Twitter, Facebook Messenger, Skype and so one. Some people may prefer the immediacy of callings while others like… Continue reading Is It Better To Chat Instead Of Calling Customer Care?
No one can deny the world’s leading provider software position of Facebook Messenger. And Automatic Messages (Broadcast) play a very important role nowadays. With all the practical experience and research, we are gonna share the core value with you! Follow and apply these tricks and tips, you’ll find yourself on a sky-high engagement and sales… Continue reading When is the Best Time to send Automatic Messages to Facebook subscribers?
1. When saying profitable chatbots, does this mean businesses that made big profits? Let’s discuss how businesses are utilizing chatbots for their benefits. Businesses are using chatbots to improve their customer services by: 1. Decreasing customer service costs for your business. 2. Providing prompt answers to customers/ prospects 24/7. 3. Escalating issues to your live… Continue reading What Is The Most Profitable Chatbot?
1. How Chatbots Are Helping Healthcare Systems In The Covid-19 Battle Covid 19 is widely regarded as the world’s most dangerous disease. More than a year after the disease first appeared, it has continued and spread rapidly. In March 2021, there were over 117 million cases of covid worldwide, with almost 2.1 million deaths (The… Continue reading How Chatbots Help The Healthcare System Change In Covid-19 Pandemic Period
Nowadays tourism has become more and more familiar to everyone. The booming tourism industry has been at the most competitive era ever. If you have a business in this field and are looking for ways to drive sales, save time and stand out from other competitors; then maybe this is the time to consider building… Continue reading Chatbot For Travel Lovers